Terms of Service

These Terms of Service (the "Terms") apply to all contracts concluded between Radom UG (haftungsbeschränkt) (the "Provider") and the customer or user (the "User") via https://parte-listo.es and the services offered there.

These Terms apply exclusively. Deviating, conflicting or supplementary terms of the User only become part of the contract if the Provider has expressly agreed to them in writing.

A consumer within the meaning of these Terms is any natural person who concludes a legal transaction for purposes that can predominantly be attributed neither to their commercial nor to their independent professional activity.

The Provider offers Parte-Listo, web-based software that converts traveller lists in CSV, XLS or XLSX format into the SES.Hospedajes bulk-upload XML file for traveller registrations ("alta masiva", partes de viajeros).

The Service includes file upload, a preview, a check of the structure and of the mandatory fields, and XML export. Registered users can also manage their establishments and view an export history limited to metadata.

The structure and mandatory-field check uses Parte-Listo's own schema based on the instructions published by the Spanish Ministry of the Interior. It is not an official validation and is in beta.

Parte-Listo does not send any data to SES.Hospedajes, the Ministry of the Interior or any other authority. The User downloads the XML and uploads it to SES.Hospedajes themselves.

The User must review the XML before uploading it and remains responsible for the accuracy and completeness of the data submitted (Art. 4.3 of Royal Decree 933/2021). Parte-Listo does not guarantee that SES.Hospedajes will accept the file.

The Provider may further develop and improve the Service. The scope of functions may change, while the essential functions of the plan used by the User will be maintained.

The Service can be used without an account within the free limit for guests. The higher free limit, establishment management and the export history require an account.

During registration, the User confirms that all data provided is complete and correct and undertakes to keep it up to date.

The contract is concluded when the Provider activates the user account or, if paid plans are offered in the future, when the corresponding purchase process is completed.

There is no entitlement to conclude a contract. The Provider may reject registrations or suspend accounts where there are security, abuse, fraud, legal or contractual reasons.

Currently only the free plan is offered, which can be used without any payment obligation: without an account, 1 traveller every 24 hours; with a free account, 5 travellers every 24 hours and a maximum of 5 records per upload.

Paid plans are being redesigned and none can be purchased at the moment.

If paid plans are offered in the future, the price and conditions will be shown before purchase. Payments are processed through Stripe.

The User receives a non-exclusive, non-transferable and limited right to use the Service within the scope of the plan they use.

The User undertakes to use the Service only for lawful purposes. In particular, it is prohibited to use the Service for illegal activities, circumvent technical protection measures, overload or disrupt the Service, share access credentials with third parties, misuse the Service for abusive automated mass processing, upload malicious files or process personal data without a sufficient legal basis.

API access, where available, may only be used within the applicable technical, contractual and quota limits.

The User remains the owner of all data uploaded by them. The Provider does not acquire any rights to User data except those necessary to provide the Service.

The Provider will treat User data confidentially and process it only to provide and protect the Service, within the limits permitted by law and in accordance with the privacy policy.

For traveller data, the User is the controller and the Provider acts as processor (Art. 28 GDPR). The data processing agreement can be requested by email to support@parte-listo.es.

Traveller data is processed in memory for preview and export; it is not written to the database or to files and is not sent to third parties. For registered users, the export history stores metadata only: date, file name and size, checksum, detected format, number of travellers, validation result and establishment.

As Parte-Listo does not keep the files or the generated XML, the User is responsible for keeping their own copies of source files, exported XML files and submission receipts.

The User warrants that they are authorised to process all data they upload. If an uploaded file contains personal data of third parties, including travellers, minors or accompanying persons, the User must ensure that a sufficient legal basis for processing exists. The User indemnifies the Provider against all claims by third parties arising from unauthorised data processing.

The Provider strives for high availability of the Service. 100% availability cannot be technically guaranteed.

Scheduled maintenance is carried out during low-usage periods where possible and announced with reasonable notice.

The Provider assumes no liability for force majeure, power outages, telecommunications failures, external provider outages or similar events outside its reasonable control.

The Provider is fully liable for damages arising from injury to life, body or health, as well as for intent and gross negligence.

In case of slight negligence, the Provider is only liable for breach of essential contractual obligations. In this case, liability is limited to the foreseeable, contract-typical damage.

The Provider is not liable for errors in the XML that result from incomplete or incorrect input data. The User must review the XML before downloading, archiving or uploading it to SES.Hospedajes.

Parte-Listo is a technical conversion tool. It does not provide legal, tax or regulatory advice. The User remains responsible for compliance with Royal Decree 933/2021 and any other obligations applicable to their activity.

The above limitations of liability also apply in favour of the Provider's employees, representatives and vicarious agents.

The usage contract is concluded for an indefinite period.

The free plan can be terminated at any time without notice.

If paid plans are offered in the future, the cancellation conditions will be shown before purchase.

The right to extraordinary termination for good cause remains unaffected.

After termination, retention and deletion of data are governed by the privacy policy and by applicable legal obligations.

Consumers have a right of withdrawal of 14 days for distance contracts.

To exercise the right of withdrawal, the consumer must inform Radom UG (haftungsbeschränkt), Telemannstr. 2, 60323 Frankfurt am Main, Germany, email: support@parte-listo.es, by an unequivocal statement of their decision to withdraw from the contract.

The withdrawal period is fourteen days from the day the contract is concluded.

The right of withdrawal expires early if the Provider has fully performed the service and began performance only after the consumer gave express consent and confirmed their awareness that they lose their right of withdrawal once the contract has been fully performed.

The law of the Federal Republic of Germany applies, excluding the UN Convention on Contracts for the International Sale of Goods. For consumers, this choice of law only applies insofar as the protection granted by mandatory provisions of the law of the state of the consumer's habitual residence is not withdrawn.

If the User is a merchant, a legal entity under public law or a special fund under public law, the exclusive place of jurisdiction for all disputes arising from this contract is Frankfurt am Main, Germany.

Should individual provisions of these Terms be or become invalid, the validity of the remaining provisions remains unaffected.

The Provider may change these Terms with reasonable notice. Changes will be communicated to the User by email or in-product notice. If the User does not object within 30 days, the amended Terms are deemed accepted.